Terms & Conditions

Delivery / Collection (UK Mainland Only)

Orders placed can take up to a maximum of 21 days to be delivered or be made for collection unless otherwise stated. Due to production purposes, this may vary if a large order is placed and therefore contact us for more information. If an order has been placed for collection, we will contact you to advise you when the product is ready. 

Refunds and Returns

We want to ensure you are happy with your purchase but in the unlikely event you are not we offer a full refund (excluding postage and packaging) for any stock items provided they are returned to us in their original condition and packaging within 14 working days of receipt of your order, made to order items are non-returnable. Please note you are responsible for the return postage costs. We would recommend that you obtain proof of postage for your returns as we can not offer a refund if the product is lost and there is no proof of postage.

Before you return your item you may wish to contact us to see if we can resolve your dispute. Please email us at enquiry@sharpfencingltd.co.uk

Privacy Policy

Any personal information you provide to us will only be used by Sharp Fencing Ltd to complete your order or to contact you regarding any queries and future offers. We will not provide your details to any other third parties. We do not store any debit/credit card details and we don’t receive them, all orders are secured through Paypal who do not pass on the details to us. We do reserve the right to publish any feedback you provide to us but details which could personally identify you will not be published. Please inform us if you do not wish any feedback to be published and we will respect your wishes.

Availability and Design

Each product is produced per order and the design of the product may slighty vary but will be as close as design shown and the measurements given.

Payments

We currently only accept payments through Paypal. You do not need a Paypal account to use this service and you can use various payment methods as described in checkout. Please see Paypals terms and conditions. Paypal securely deal with your card details and are not passed on to us.

When your order has been processed you will receive an email from Paypal confirming all the details. This is your proof of purchase. Once this has been issued you can rest assured that your order will be processed and will be delivered as per our Terms and Conditions.